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OTE: You will need to provide the same answers to the account profile questions as you entered when you signed up for your Hotmail account. You will also need to provide the same answer to your secret question that you created during the sign-up process.

Note: We recommend you change your Secret Question and Answer when you update your password. This improves the security on your account. Your secret question allows only you to retrieve your password online if you ever forget it. If you are using a non-English version of Hotmail, your password, like your sign-in name, must be typed in Standard English-based text.

Warning: To help protect your personal information, a Hotmail employee will never ask you for your current password, either by phone or e-mail. Hotmail requires your password only when you sign in to your account and even then, your password is not displayed on screen. If you receive a message that asks for your current password, please forward it to abuse@hotmail.com immediately and do not respond to the message. Never share your password or secret question and answer with anyone else. And change your password and secret question regularly to increase the security of your account.

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